My puppy could have died because this "rescue" lied to me repeatedly. The puppy broke her leg the day I went to adopt her and had to go to the vet the next day, so I had to come back later the next day to get her. I asked Liz where the break was, and she said she didn't know and their vet wouldn't give her the x-rays, which seemed odd, but some people are too ignorant to know they have a right to the x-rays. She also said the wrap on the leg needed to be on for 5 weeks, but it was OK if it came off: also odd. They never mentioned a word about the coins in her stomach.
I took the puppy and called my vet who wanted to see the x-rays and have a copy of the office visit for the broken bone. Liz would not tell me the name of their vet but said she would call them and have the x-rays sent to my vet with the information I gave her. I was really flummoxed as to why she wouldn't tell me the name of the vet, and since my vet received nothing, I started calling the 5 vets I found online in their area. On the fifth -- and also wrong one -- the receptionist gave me the name and number of a 6th vet that turned out to be the right one, and they told me they had not been contacted by Hollywood "Rescue" and that the puppy was still listed as theirs, so they couldn't release the information without Hollywood's permission.
Meanwhile, the day of my vet appointment came, and my vet called Hollywood and after lying to her about their "confusion" about what I wanted, they gave her the necessary information for getting the x-rays, so we finally found out what they were hiding: The puppy had swallowed coins, which were being attacked by her stomach acid, which would cause metal poisoning that could kill her. My vet recommended immediate removal of them, but vets are in short supply and no local ones had an appointment for over a month. That meant I would have to go to an emergency vet, which would cost twice as much. My vet has a friend who is a vet an hour and a half from where I live, and that vet was willing to remove the coins that turned out to be 5 quarters. He was able to avoid surgery with an endoscopy procedure, which took hours to do, was successful, and cost over $1800. I had to take an entire day off work, but I took her to that vet and hung around an unfamiliar town for 5 hours that saved Hollywood thousands of dollars, and they were too stupid to look at the invoice I sent and see that it was paid, so they emailed me and asked if they should pay the vet. I told them that I had paid it and gave them my address to send it to me. It never arrived, and they have told me they sent it to the vet: another lie.
To date, vet care for the coins and the break have totaled about $4,000., and my puppy has not had a normal ability to act like a puppy because for weeks she was mostly lethargic, probably due to poisoning from the quarters, and I couldn't let her run around because it would interfere with her leg healing.
Ask the Community
Connect, Seek Advice, Share Knowledge
Pet Shelters Nearby
Notes
Are you the owner or director of this pet shelter?
